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Quebec,Montreal
by roby614
April 19, 2013, 10:50:25 AM
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Where do you go bocking?
by roby614
April 19, 2013, 10:40:43 AM
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Safety Equipment
by roby614
April 19, 2013, 10:30:15 AM
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Setup a meet somewhere in Quebec?
by roby614
April 19, 2013, 09:38:29 AM
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Which model should I buy?
by Cherrios
December 25, 2012, 07:31:43 PM
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Shipping and Taxes:
We ship via the Canada Post to any address within Canada. All in-stock orders are shipped out the same day that the order was placed. Transit times are usually 1-7 days depending on where in Canada the item is headed. Prices do not include any taxes. By law we are required to collect tax on all merchandise shipped within Canada. If your shipping address is in Canada then 5% GST is mandatory, and if the shipping address is within Ontario, then 8% PST & 5% GST must be charged.
Refund, Returns and Cancellation Policies:
We endeavor to make every purchase made at www.FlyJumperStore.ca an enjoyable one and we back it by a 100% satisfaction guarantee. If for any reason, you are not 100% completely satisfied with our products or service, you may return your items within 30 days of receipt for a full refund, replacement or exchange. However all items must be in the same condition as it was when it was shipped and still in the original packaging as all products are specially packaged. If we receive the item back and it has been used or the packaging has been tampered with, the refund will not be granted and we will then ship the item back to you at your cost. If the packaging has not been tampered with, we will refund 100% of your purchase price minus shipping. Shipping to and from FlyJumperStore.ca is the buyers responsibility however, FlyJumperStore.ca will also reimburse customers for the cost of the return shipping if damaged products are received or for incorrect shipments on our behalf.
All returns must be received by FlyJumperStore.ca within 30 days from the date of purchase and please inform us via email if you wish to return your product before you ship. Please be sure to mail your parcel back to us via your Post Office using Regular Parcel Post. We will not refund shipping charges on parcels returned any other way. Please add a short note inside the parcel clearly stating what the problem was with the order. Don't forget to include a copy of the invoice, or at least a short note who the parcel is from, and what your address and telephone number is inside the parcel. |
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